At Tractor Zoom, we’re passionate about spending time with our customers so we can truly listen and understand their needs. Doing so helps us create solutions that work hard for them.

This collaboration has made Tractor Zoom Pro the tool equipment dealers trust to help make proactive decisions and drive business results including increasing turns, maximizing margin, and scaling operations.

In addition, our Customer Success team is dedicated to helping all of our customers define success and build plans to achieve their goals. They onboard, train, and provide ongoing support to maximize the adoption and value of Tractor Zoom Pro.

In this blog, we’re answering the top questions received from our dealer partners who use Tractor Zoom Pro to optimize their inventory with data-driven decisions.

Our dealer partners’ goals and usage of Tractor Zoom Pro vary. Search results and Market Trends tend to be the “quickest win” for most dealers as they can gain a macro and micro view of the used equipment market. Dealer Inventory, Appraisals, and the Wholesale Marketplace are also quickly becoming go-to tools within the platform because they provide actionable insights and streamline workflow.

With Dealer Inventory, customers monitor real-time, actual, comparable auction and dealer sales to analyze where their inventory stands compared to the current market. This enables them to optimize their repricing strategy and maximize their inventory’s potential. Equipment Appraisals comprehensively manage the equipment cataloging, evaluation, and appraisal process, which enables dealers to increase win rates and scale their sales operations without adding headcount. Wholesale Marketplace is our newest product. It is a tool in which dealers can add equipment for wholesale from their inventory and request information from other sellers on available lots listed in the marketplace.

If you’re interested in learning more about how other dealers utilize features of Tractor Zoom Pro, reach out to your Customer Success Manager (CSM) so they can answer your questions or connect you with another dealer who can provide additional insight.

We know how crucial it is to have real-time data so you can quickly and confidently value equipment. Unlike other valuation platforms, we update the Tractor Zoom Pro database every 24 hours to ensure you have the most up-to-date information to make critical business decisions. Our database is backed by over $39B of equipment sales collected from 65% (and growing) of used equipment suppliers in the U.S. and is manually checked by our QA team, as well as vetted through our outlier detection process.

We seek to empower your business decisions with equipment insights that are honest, accessible, and actionable, and will ensure your team has the access they need to our real-time, transparent data. If you need to grant access to more users in your account, let your CSM know so we can add them and provide any training as needed. Within an organization, access can be given individually, to a whole team, or to the entire enterprise.

Our goal is to make this process as seamless as possible, so we have many options available to help populate historical equipment data, equipment lists, or even internal sales data. For some dealers, this integration process is completely hands-off. It depends upon the data source and the amount of data available, and it’s best to reach out to customersuccess@tractorzoom.com for more information.

Within the platform, the best course of action is to click the Contact Support button in the bottom left panel of your dashboard, leave a brief description of the issue (this notifies our engineering team), and, if you wish, follow up with your CSM to confirm the issue. We’ll address your issue directly and communicate a timeline for when it will be resolved.